Name
Workshop 5: Disrupting Scam Journeys: Banking Insights and Cross Industry Collaboration
Description
Hosted by Outseer
This session gets to the core of how to detect and disrupt scams. We’ll examine the cross-industry interdependencies within the scam journey and take a closer look at learnings from financial services -often the last line of defense before major losses occur. We’ll explore the signals and behavioral patterns that reveal victimization, coercion, and mule activity, and how these insights can be applied across sectors
- Disrupting the Scam Journey: Lessons from Banking: A fireside chat on how financial institutions are evolving their strategies to detect scam victims and mule networks earlier.
- Deconstructing a Scam Catch at the Last Line of Defense
A role-play demo of adaptive intervention, showing how behavioral signals and contextual analytics can drive real-time GenAI interventions to stop scam victims before funds are sent.
- Disrupting the Scam Journey: Cross-Industry Panel Leaders from JPMC, Verizon, Google, and CIFAS share insights on the interdependencies of scam journeys. They discuss how industries can collaborate around signal sharing and coordinated interventions to disrupt scams.
Speakers
Time
2:00 PM - 3:30 PM
Location Name
Break Out Room 5 (Room 03.106)
Direct Link