As Director of Member Protection at Match Group, Lucia leads efforts across Match Group’s global portfolio to identify and mitigate critical risks, including scams, fraud, and exploitation. A veteran of the dating app industry, Lucia was Chief Community Officer at Hinge, where she spent nearly a decade building out Trust & Safety and Customer Experience. She then joined Cinder Technologies as Head of Trust & Safety Solutions, where she played a hybrid customer success and product role in developing Cinder’s centralized platform for Trust & Safety operations. Lucia is passionate about navigating problems at the complex intersection of safety, privacy, and compliance.